Privacypolicy.

Draft template. Fill the bracketed details and have a solicitor review it before launch.

Who we are

This site is run by Exactiv Ltd, company number [00000000], registered office [address] ("Exactiv", "we"). We are the controller of personal data collected through this site. Contact us about privacy at privacy@exactiv.co.uk.

What we collect

• Details you send through our forms: name, email address, company, your message, and answers to the estimate tool.
• Anything you send us by email.
• Basic technical logs (such as IP address and browser type) kept by our hosting provider for security and reliability.

How we use it and why

• To reply to your enquiry and, if you ask, to send you an estimate, the partner deck or product updates. Our lawful basis is our legitimate interest in running our business, or your consent where you gave it.
• To keep the site secure. Our lawful basis is legitimate interests.
• To meet legal obligations.

Cookies and storage

This site does not set advertising or tracking cookies. It stores your light or dark theme choice in your browser's local storage, and a small flag in session storage so the intro animation plays once per visit. If we add analytics, we will update this page first.

Who we share it with

Service providers that help us run the site and handle enquiries: [hosting provider], [form or email provider], [scheduling provider]. They process data on our instructions. Some may process data outside the UK; where they do, we rely on approved safeguards.

How long we keep it

Enquiries that don't lead to a project are kept for up to 24 months, then deleted. If we work together, we keep project records for as long as our contract and legal obligations require.

Your rights

You can ask us to access, correct or delete your personal data, restrict or object to how we use it, and ask for a copy you can move elsewhere. Where we rely on consent, you can withdraw it at any time. Email privacy@exactiv.co.uk. You can also complain to the Information Commissioner's Office at ico.org.uk.

Changes

We'll post any changes here and update the date above.